IVAN Network Online

Frequently Asked Questions (FAQs)

What is the Identifying Violations Affecting Neighborhoods (IVAN)?

The Identifying Violations Affecting Neighborhoods, commonly referred to, as IVAN is a community-based “environmental monitoring system that connects the community with real people that can help solve local environmental problems.” The IVAN consists of (1) an online environmental monitoring web tool and reporting number called IVAN Online and (2) an Environmental Justice Enforcement Taskforce (EJET) committee made up of both residents and environmental agencies that meet monthly to further review and discuss environmental complaints.

IVAN Online

What is IVAN Online?

IVAN Online is a web tool and reporting number that allows residents to report and monitor the progress of environmental complaints submitted in their community. A key component of IVAN Online is the Google Earth mapping system that displays in real-time the location of where the environmental concerns occurred. The map provides the public with spatial and temporal visual of the complaints submitted on IVAN Online that they can easily refer to.

How is IVAN Online different from other government complaint systems?

IVAN Online is a community-based environmental monitoring system, which means that, unlike other government complaint systems, all environmental reports submitted on IVAN Online are publically archived. This provides a certain level of transparency to the environmental reporting process conducted by environmental agencies, such as the Bay Area Air Management District. IVAN Online is also a great resource to residents interested in receiving daily alerts to environmental concerns in their community.

Is IVAN Online a replacement for other government complaint systems?

No, IVAN Online is simply a community-based complimentary environmental monitoring system that works closely with the current environmental government complaint system. IVAN Online strives to empower resident, especially from disadvantage community that due to cultural and language barrier might not report an environmental concern through the current government complaint system.

I already submitted a report on IVAN Online. Is it necessary to also call the respective local government agency to report the environmental concern?

Yes, there is a benefit of doing both, especially for time sensitive environmental concern such as air pollution. If you feel confortable contacting the respective government agency it might help speed up the investigation process. However, if you do not feel confortable IVAN will try it best to address the concern in a timely matter.

How do I track my report?

It is important to revisit you IVAN report to see the status of your complaint. There is a section on each report titled, “Administration Notes” where you can view the notes posted by the problem-solver and track complaint resolutions.

Who is responsible for the managing IVAN Online websites?

Comite Civico del Valle (CCV) and other statewide partners are responsible for managing and maintaining the technical support for all the IVAN Online websites.

What is the reporting jurisdiction of IVAN Online

Each individual IVAN Online mapping system reflects the environmental concerns submitted with their defined jurisdiction. For example, if an report from a neighboring community, such as Dogpatch or Visitacion Valley, is submitted on Imperial-IVAN Online there is presently no guarantee that the problem-solver will be able to get in contact with the proper regulatory authority to deal with the reported environmental concern therefore it might only appear on the website, but not result in any action. This is something that the IVAN Network is trying to improve so we still encourage you to submit a report.

I do not have Internet access and/or a smart phone, how can I still submit a report on IVAN-Online?

Not to worry, our goal with IVAN is to make reporting environmental violations as simple as possible. You can submit your environmental concern by calling 415-447-3904 x 103. If this is an air pollution complaint, also call the Bay Area Air Quality Management District hotline at 800-334-ODOR.

What happens after I submit a report on IVAN Online?

Once a report is submitted on IVAN Online it is reviewed by the local acting problem-solver and posted on IVAN-Online website. The problem-solver then, “takes action” and forwards the report to the proper environmental regulatory agency that is responsible for responding to the environmental violation. Each month pending old and new reports are discussed at a public meeting called the Environmental Justice Response Task Force Meeting.

How long does it take for a report to be posted online?

An IVAN Online report takes approximately 4 hours to be displayed on the website. Please return back to the website within 24 hours to review the status of your report.

Who reviews the reports that are submitted on IVAN Online?

The reports that are submitted on IVAN Online are first reviewed by the problem-solver and then discussed by the EJET during their monthly meetings

Why should I include my contact information?

In many instances it is to the best interested of a reporter to include their contact information because it allows the problem-solver the ability to ask further questions that can help in the solving process of the environmental concern. The only person that is allowed to see your contact information for the sole purpose of following up with further questions is the acting problem-solver unless permission is given by the reporter to do otherwise.

IVAN Network

What is the IVAN Network?

The IVAN Network refers to the multiple locations where the Identifying Violation Affecting Neighborhoods (IVAN) is currently being implemented. IVAN is currently located in seven communities throughout California, such as Imperial County, Eastern Coachella, Kern County, Fresno County, Kings County, Wilmington, and Bayview Hunters Point. For more information about other IVAN programs visit: http://ivanonline.org/.

Who funds the IVAN Network?

The IVAN Network is funded by a variety of philanthropy foundations and government grants, but still needs more funding to support the various regional and local IVAN projects. Presently, it is the responsibility of each IVAN participating in the IVAN Network to financially maintain their individual program. It is also important to note that the volunteer work of concerned residents and the partnerships with environmental regulatory representatives is what sustains the IVAN Network.

How can my community become part of the IVAN Network?

Comite Civico del Valle facilities the process of becoming part of the IVAN Network. For more information visit IVAN documents.

Environmental Justice Taskforce

What is the Environmental Justice Taskforce?

Each IVAN has an Environmental Justice Taskforce (EJT), which is a group of dedicated community members and various environmental agency representatives that convene once a month to review and discuss environmental reports submitted on IVAN Online, as well as other environmental concerns brought forth by the community. Each EJT has a designated problem-solver, community chair, and government agency partnerships.

Why is the Environmental Justice Taskforce necessary?

The Environmental Justice Taskforce (EJT) is an essential part of IVAN. It provides a benefit to both environmental regulatory agencies and the community members that participate. For example, environmental complaints often require the involvement of multiple environmental regulatory agencies because the reported complaint is not just a water issues, but also a soil and air concern. These meeting provide a space for cross-sectional dialogue between these environmental regulatory agencies with the presence and input of the public. Another benefit is allowing resident who are the eyes and ears of the community speak one-on-one with individual that can help solve these environmental concerns. The shared knowledge and relationship building that occurs between residents and environmental regulatory agencies during these meeting are a key aspect of IVAN.

What is the role of the problem-solver(s)?

The problem-solver(s) is/are responsible for reviewing, forwarding, and update the progress of environmental concerns submitted on IVAN Online.

What is the role of the community chair(s)?

The community chair(s) act as a liaison between partnering non-profits, environmental regulatory agencies, the local community, and the Environmental Justice Taskforce (EJT). The community-chair can take on a variety of roles depending on the needs of the EJT, such as organizing Toxic Bus Tours and Cleanup Days.

Who are the government agency partnerships?

The IVAN Network has a variety of government agency partnerships. The BVHP IVAN partners with local, regional, state and federal regulatory agencies.




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